If you’re a dev manager and want to ship software rapidly, a big part of your job is to discover and clear blockers. Otherwise, blocked developers will either move on to other work — work that’s presumably less important — or worse, just twiddle their thumbs. Our new blockers feature is designed to provide a first-class solution.
Why do so many software teams feel their tracking tool is more of a hindrance than a helper, adding complexity, friction, and opacity to the work that it’s supposed to be facilitating? We think it's due to a mismatch between how they want to work – as simply as possible – and the ability of their tracking tool to implement their process in a lightweight, pragmatic way.